No special software needed. Customers pay online and your staff honors their gift code in person — just like a prepaid voucher.
Here's everything your team needs to know — from what the customer receives to how staff processes it at the counter or front desk.
After purchase, the customer gets a beautifully branded email containing:
At checkout or booking, your staff:
Whether you're a spa, winery, restaurant, or yoga studio — the redemption flow is identical. One system, no friction.
Your staff simply treats the code as proof of prepayment and applies the value at checkout — the same way you'd handle any prepaid voucher or promotional credit.
No software upgrades. No new hardware. No integration work. Just a simple code your staff looks up and marks as used.
Most businesses start with a simple redemption log — a spreadsheet or printed sheet kept at the front desk or register. Recommended columns:
Keep this at the front desk or register — ask us for a printable version.
| Date | Gift Code | Amount | Staff | Notes |
|---|---|---|---|---|
| 6/15/26 | INDLG-8F3K-29QX | $75.00 | MR | Full amount used — massage |
| 6/17/26 | INDLG-2M7P-44RY | $50.00 | AT | Partial — $20 remaining |
| 6/19/26 | INDLG-2M7P-44RY | $20.00 | MR | Balance used, card closed |
Tip: If you'd like, we can provide a printable one-page staff cheat sheet to keep at the front desk. Just message us through the contact page.
Free to set up. Takes 5 minutes. No monthly fees — ever.